Customers who fail to arrive at the rental counter within the 60-minute grace period following their scheduled pick-up time will have their reservation classified as a \"No-Show.\" In these instances, the company reserves the right to charge a reinstatement fee to reopen the reservation, or alternatively, to offer a different available vehicle category which may require an additional upgrade fee at the current market rate.

Up to two additional drivers may be added to the rental agreement. A fee of $12.99 per day, plus applicable taxes, will be charged for each additional driver.

Customers may return the vehicle after hours by parking it at our location at 5124 W. Cypress and placing the keys in the key box located on-site at no additional charge. Customers who prefer to leave the vehicle directly at the airport may choose our VIP Service for $120.00 USD. If VIP Service is selected, we will send detailed instructions on how to proceed. Please let us know if you would like to use this option, and we will promptly send the necessary instructions.

To rent a vehicle, customers must provide coverage for physical damage to the rental vehicle. This can be done in one of three ways: Using your personal auto insurance Using a credit card that provides rental vehicle coverage Purchasing optional coverage at the rental counter Customers may use their own collision and comprehensive insurance, which must be verified at the rental counter. At pickup, customers must present: Their insurance ID card, and Their insurance declaration page, or show the information in their mobile insurance app The name and address on the insurance must match the primary renter. The policy must include collision and liability coverage and meet Florida state minimum requirements. Insurance must be issued by a U.S. insurance company. We accept providers such as: State Farm, Liberty Mutual, GEICO, Progressive, USAA, Esurance, Farmers, Nationwide, Allstate, Infinity, Travelers, and AAA. Insurance from Puerto Rico, Canada, or any other country outside the United States is not accepted. Security deposits are based on the customer’s insurance deductible and may range from $250 to $2,500. Using Credit Card Coverage: Some major credit cards offer rental vehicle coverage. If customers plan to use credit card coverage: The coverage must be verified at the time of rental The entire rental must be paid with the same credit card A $2,500 security deposit will apply Optional Coverage Available for Purchase: If customers prefer not to use their own insurance or credit card coverage, they may purchase coverage at the counter. Collision Damage Waiver (CDW): $24.99 per day + tax — $500 deductible $18.99 per day + tax — $1,000 deductible $14.99 per day + tax — $2,000 deductible Supplemental Liability Insurance (SLI): $14.99 per day + tax Provides up to $1,000,000 in third-party liability coverage Full Coverage Package (CDW + SLI) Full coverage is only available for customers using a major credit card. It is not available for debit card customers or local renters. $47.99 per day + tax — $500 deductible $42.99 per day + tax — $1,000 deductible $36.99 per day + tax — $2,000 deductible Deposit Requirements Flying Customers Major Credit Card Minimum deposit: $250 (based on insurance deductible) May provide their own insurance or purchase coverage Debit Card Minimum deposit: $150 Must have full coverage insurance Must carry at least $300,000 in liability coverage May purchase CDW options Local Customers Major Credit Card Minimum deposit: $250 May provide their own insurance or purchase coverage Debit Card Minimum deposit: $150 Must have at least $300,000 liability coverage Must provide two proofs of address May purchase additional coverage options, except the full coverage package

Domestic one-way rentals are available for an additional fee ranging from $48.15 to $138.03 plus tax, depending on the drop-off location. Please note that vehicles are only permitted to be driven within the state of Florida. Additionally, rental vehicles cannot be used for any commercial purposes. This includes rideshare services such as Uber or Lyft, delivery services like Uber Eats, Postmates, or Instacart, or any other type of delivery or transportation service.

The following payment methods are accepted: MasterCard, Visa, Diners, Discover. American Express. It is necessary to present a valid credit card in the rental office in the name of the main driver to pre-authorize or charge the deposit amount. Deposit $150 Up to $1,000 due at time of pickup, it matches your deductible with your comprehensive and collision coverages.

Florida and Georgia residents must provide their own full coverage auto insurance and a major credit card, both in the name of the primary driver, in order to rent a vehicle. For Florida residents, mileage is limited to 50 miles per day with a maximum of 2,000 miles per rental. Any additional miles will be charged at $0.79 per mile plus tax. Florida residents are also required to leave a $1,000 security deposit at the time of pickup. Please note that the total rental cost may also include applicable taxes and fees, such as an airport surcharge, vehicle registration fee, energy recovery fee, and VAT (value added tax).

For Florida residents, mileage is limited to 50 miles per day with a maximum of 2,000 miles per rental. Any additional miles will be charged at $0.79 per mile plus tax.

Miscellaneous Charges  Missing Key: from $450.00  Each extra hour after due time will be $24.99, after the 4th hour will be a charge of a full day rate plus what was charged before.  Missing booster seat: $100.00  Missing GPS: $140.00  Missing Gas: $7.99 per gallon.  Cleaning and Smoking fee: flat rate of $250.00  Payment of Tolls and Infractions, plus an administrative fee of up to $50.00 for EACH Toll or Infraction incurred during the rental period.  You authorize us to: process separate payment card charges in your name for all amounts due us including parking tickets, red light tickets plus administrative fee up to $99.00, also for the repair of the damage to our vehicle (if any).

When you arrive at Tampa International Airport after you claim your bags, please take the tram to the Car Rental Center. After that, follow the instructions to “Public Bus / Rental Car Pick up – Drop off”, take the elevators on the 1st level, and go outside to the shuttle pick-up/drop-off area. When you get there, you can call 813 547 2020 and we will send the shuttle bus for you. Shuttle runs every 15 mins.

E-Toll is not mandatory; however, all of the rental cars are equipped with a One Pass transponder that is glued to the windshield of the car and is not removable. Personal device from the customer is not allowed. We offer three options for E-Tolls: 1. The Tolls Activation Service from $10.99 plus what you consumed plus tax per day. 2. Unlimited Toll option from $14.99 plus tax per day, unlimited use. 3. Pay at the end for what you consumed, plus $25.00 plus tax admin fee per day. If the customer removes Tolls sticker from the car, an additional penalty of $250.00 plus tax will apply.

The vehicle fuel policy is back-to-back if we are provided with a full tank, it must be returned with the same amount in order to avoid additional charges. If the car is returned with a lesser amount of fuel, a refueling charge of $7.99/gallon will be charged.

Minimum rental age is 21 years. A young driver fee of $12.99 plus tax per day applies to drivers under the age of 25. Maximum rental age is 74 years. A senior driver fee of $9.99 plus tax per day applies to drivers aged 70 and above. To pick up the car, the following documents are required: a valid driver's license, a credit in the main driver's name. Customers from outside of the US may be asked to show a Passport or ID card.